E-Visits

Connected health is evolving as a solution to a growing healthcare supply and demand challenge.  In the area of dermatology, patient access to care is becoming threatened by the severe shortage of qualified dermatologists.  An innovative web-based clinical workflow prototype allows patients to use a customized online questionnaire and upload digital images of their facial acne.  The physician can then respond to the questionnaire, review the images, prescribe medications and be reimbursed for the e-visit.

Center for Connected Health Models of Care

Dermatology E-Visits

This trial evaluated the value of using a web-based clinical workflow prototype to conduct follow-up dermatologic care for patients with mild to moderate facial acne.

Center for Connected Health Models of Care

Dermatology E-Visits

This trial evaluated the value of using a web-based clinical workflow prototype to conduct follow-up dermatologic care for patients with mild to moderate facial acne.

Stories

Christine, E-Visits patient

Christine participated in our Dermatology E-visits study. She describes her experience using e-visits for all of her follow-up care with her dermatologist. “I was able to develop a rapport with my doctor”, says Christine.

Stories

Christine, E-Visits patient

Christine participated in our Dermatology E-visits study. She describes her experience using e-visits for all of her follow-up care with her dermatologist. “I was able to develop a rapport with my doctor”, says Christine.

Research Materials & External Resources

A Randomized Trial to Evaluate the Efficacy of Online Follow-up Visits in the Management of Acne

This study evaluated whether delivering acne follow-up care via an asynchronous, remote online visit (e-visit) platform produces equivalent clinical outcomes to office care.

April 2010 | Alice J. Watson, MBChB, MRCP, MPH; Hagit Bergman, MD, MPH; Christy M. Williams, MD; Joseph C. Kvedar, MD

Patient-physician e-mail: an opportunity to transform pediatric health care delivery

The goals of this study were to evaluate the patterns of patients using a patient-physician email service, to measure physician time required to answer a patient question via email vs via telephone, and to assess the satisfaction of families who were provided email access to their child's rheumatologist.

October 2007 | Rosen P, Kwoh CK

Proposed criteria for reimbursing eVisits: content analysis of secure patient messages in a personal health record system

Reimbursing for qualified eVisits may encourage broader use of electronic communication to improve access to care and reduce overall healthcare costs.

2006 | Tang PC, Black W, Young CY

Willingness-to-pay stated preferences for telemedicine versus in-person visits in patients with a history of psoriasis or melanoma

The objective of this study was to evaluate willingness-to-pay stated preferences for telemedicine versus in-person clinic visits in patients with a history of psoriasis or melanoma. This preliminary work suggests that dermatology patients prefer telemedicine if this modality provides quicker access to their physician.

December 2006 | Qureshi AA, Brandling-Bennett HA, Wittenberg E, Chen SC, Sober AJ, Kvedar JC

Electronic patient-provider communication: will it offset office visits and telephone consultations in primary care?

Electronic patient-provider communication promises to improve efficiency and effectiveness of clinical care. This study aims to explore whether a secure web-based messaging system is an effective way of providing patient care in general practices.

September 2005 | Bergmo TS, Kummervold PE, Gammon D, Dahl LB

Research Materials & External Resources

A Randomized Trial to Evaluate the Efficacy of Online Follow-up Visits in the Management of Acne

This study evaluated whether delivering acne follow-up care via an asynchronous, remote online visit (e-visit) platform produces equivalent clinical outcomes to office care.

April 2010 | Alice J. Watson, MBChB, MRCP, MPH; Hagit Bergman, MD, MPH; Christy M. Williams, MD; Joseph C. Kvedar, MD

Patient-physician e-mail: an opportunity to transform pediatric health care delivery

The goals of this study were to evaluate the patterns of patients using a patient-physician email service, to measure physician time required to answer a patient question via email vs via telephone, and to assess the satisfaction of families who were provided email access to their child's rheumatologist.

October 2007 | Rosen P, Kwoh CK

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News & Articles Show More

Study: Remote health care equals on-site office carePartners HealthCare’s Center for Connected Health has completed research that it says shows that remote online visits produced the clinical outcomes that were the equivalent of conventional office care.
Monday, June 7, 2010 | Mass High Tech
New data demonstrates that E-visits achieve equivalent clinical outcomes to traditional office visitsA recent study conducted by the Center for Connected Health, found that remote online visits with dermatologists, or e-visits, achieved equivalent clinical outcomes for acne patients. Data further revealed that this model of care delivery was popular with participating doctors and patients, ranking e-visits as convenient and time-saving. This study was published in the April issue of Archives of Dermatology (Volume 146, No. 4, April 2010).
Wednesday, June 2, 2010 | Center for Connected Health
Parents to doctors: Send e-mailFifty percent of U.S. parents say they welcome e-communications with their child's doctor, a U.S. survey indicates. However, researchers at the University of Michigan Health System report many physicians are reluctant to use e-communications.
Tuesday, May 18, 2010 | UPI
Acne patients fare well in virtual office visitsThis study conducted by the Center for Connected Health evaluated whether delivering acne follow-up care via a remote online visit (e-visit) platform produces equivalent clinical outcomes to office care.
Monday, April 26, 2010 | The Boston Globe
Patients With Acne May Get Electronic Follow-Up CareFollow-up visits conducted via a secure Web site may result in similar clinical outcomes as in-person visits among patients with acne, according to a report in the April issue of Archives of Dermatology.
Monday, April 19, 2010 | ScienceDaily
Ascension to Offer Online ConsultsSt. Louis-based Ascension Health will be the first delivery system to offer patients real-time online or telephone consultations with primary care physicians and other clinicians via the services of American Well, Boston.
Thursday, February 4, 2010 | Health Data Management
The Virtual Visit May Expand Access to DoctorsAmericans could soon be able to see a doctor without getting out of bed, in a modern-day version of the house call that takes place over the Web.
Sunday, December 20, 2009 | The New York Times
Maine docs pilot 'e-visits'Physicians in Maine are piloting electronic visits with their patients as part of a program developed between Eastern Maine Healthcare Systems (EMHS) and Anthem Blue Cross and Blue Shield in Maine.
Wednesday, November 25, 2009 | Healthcare IT News
Visiting Your Doctor Online Is a Virtual RealityTechnologies that let patients consult with physicians via the Web are spreading rapidly.
Tuesday, October 27, 2009 | US News & World Report
Doctor Is In – OnlineHealth insurers such as Aetna and OptumHealth are promoting new online portals that enable patients to connect with physicians via online chats, videoconferences and other interactive tools.
Sunday, August 9, 2009 | The Wall Street Journal

News & Articles Show Less

Study: Remote health care equals on-site office carePartners HealthCare’s Center for Connected Health has completed research that it says shows that remote online visits produced the clinical outcomes that were the equivalent of conventional office care.
Monday, June 7, 2010 | Mass High Tech
New data demonstrates that E-visits achieve equivalent clinical outcomes to traditional office visitsA recent study conducted by the Center for Connected Health, found that remote online visits with dermatologists, or e-visits, achieved equivalent clinical outcomes for acne patients. Data further revealed that this model of care delivery was popular with participating doctors and patients, ranking e-visits as convenient and time-saving. This study was published in the April issue of Archives of Dermatology (Volume 146, No. 4, April 2010).
Wednesday, June 2, 2010 | Center for Connected Health
Parents to doctors: Send e-mailFifty percent of U.S. parents say they welcome e-communications with their child's doctor, a U.S. survey indicates. However, researchers at the University of Michigan Health System report many physicians are reluctant to use e-communications.
Tuesday, May 18, 2010 | UPI
Acne patients fare well in virtual office visitsThis study conducted by the Center for Connected Health evaluated whether delivering acne follow-up care via a remote online visit (e-visit) platform produces equivalent clinical outcomes to office care.
Monday, April 26, 2010 | The Boston Globe
Patients With Acne May Get Electronic Follow-Up CareFollow-up visits conducted via a secure Web site may result in similar clinical outcomes as in-person visits among patients with acne, according to a report in the April issue of Archives of Dermatology.
Monday, April 19, 2010 | ScienceDaily
Ascension to Offer Online ConsultsSt. Louis-based Ascension Health will be the first delivery system to offer patients real-time online or telephone consultations with primary care physicians and other clinicians via the services of American Well, Boston.
Thursday, February 4, 2010 | Health Data Management
The Virtual Visit May Expand Access to DoctorsAmericans could soon be able to see a doctor without getting out of bed, in a modern-day version of the house call that takes place over the Web.
Sunday, December 20, 2009 | The New York Times
Maine docs pilot 'e-visits'Physicians in Maine are piloting electronic visits with their patients as part of a program developed between Eastern Maine Healthcare Systems (EMHS) and Anthem Blue Cross and Blue Shield in Maine.
Wednesday, November 25, 2009 | Healthcare IT News
Visiting Your Doctor Online Is a Virtual RealityTechnologies that let patients consult with physicians via the Web are spreading rapidly.
Tuesday, October 27, 2009 | US News & World Report
Doctor Is In – OnlineHealth insurers such as Aetna and OptumHealth are promoting new online portals that enable patients to connect with physicians via online chats, videoconferences and other interactive tools.
Sunday, August 9, 2009 | The Wall Street Journal
 

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